What's the role:
The UX Research Lead per cluster is primarily responsible for develop and lead the strategy in conjunction with Digital Team in LLA to obtain important insights from the users in to create a journey-focused research appropriate to the country, understand and analyze user needs, frustrations, motivations and pain points to help to the UX Team to obtain moments of truth that will make our user experiences unique and well designed. This role works together with Sr. Lead UX Research & Design, UX Designers, Product Owners, Scrum Masters and Development team. Also with Business areas.
What you'll do:
Knowledge and experience:
Who We Are
We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region.
Why join us
Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.
Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.